Poor Workmanship and Unprofessional Response

 

## **Review Title: Poor Workmanship and Unprofessional Response**

**Rating: ⭐☆☆☆☆**

I brought my laptop here for a repair, but unfortunately, the quality of work was unacceptable. When I picked up the device, I noticed the **keyboard was physically raised on one side**, suggesting it hadn't been reassembled correctly or something was obstructing it from underneath.

When I pointed this out and expressed that I wasn't happy with the state of the repair, I requested a refund for the labor. This was **flatly refused**, leaving me with a laptop in worse physical condition than when I brought it in.

More concerning than the technical error was the management's attitude. After initially sharing my experience, the owner responded in an **aggressive and unprofessional manner**. It is disappointing to see a local business handle legitimate customer concerns with hostility rather than trying to make things right.

**I would strongly advise taking your electronics elsewhere** if you value quality repairs and respectful customer service.